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Listen without rushing to fix
Learn the 80/20 rhythm and hear what’s beneath the words. The presenting issue is rarely the real one.
The new book from Matt Anzivino
Your church cares about people. But do they experience it?
A Culture of Care shows pastors and church leaders how to move from simply caring about people to building a church where care is part of its DNA.
Care is not an add-on. It’s an identity.✚
Clarity creates safety.✚
Good questions slow conversations so truth can catch up.✚
Avoidance is not kindness. It is postponement.✚
Hustle without hurry.✚
Steady is powerful.✚
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Where to start
Three ways we can help you.
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01 · Discover
See where your church really stands.
Take the free Care DNA Assessment. About 10 minutes, with a personal plan at the end.
Take the free assessment -
02 · Learn
Get the blueprint.
A Culture of Care walks you and your team through building care that lasts, step by step.
Get the book -
03 · Build
Build it with Matt.
A free 30-minute conversation about your church, your results, and what to do next.
01 — The Gap
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Many leaders report that only 20 to 30 percent of the people in their congregation feel deeply known and cared for.
Care that is assumed is not the same as care that is felt.
Most churches believe they are caring communities. And they are full of good people who want to help. But as needs grow more complex, good intentions alone aren’t enough. Leaders become overwhelmed. People fall through the cracks. Ministry becomes reactive.
This isn’t a failure of compassion. It’s a failure of clarity. And clarity can be built.
Every church already has a culture of care. The question is whether it was shaped by design or formed by default.
- 01Asking for help feels risky.Asking for help feels normal.
- 02Urgency drives every exchange.Leaders listen before responding.
- 03Exhaustion is quietly celebrated as faithfulness.Boundaries are respected, not resented.
- 04Care depends on a few strong personalities.Care is principle-driven, and it can outlive you.
- 05The loudest needs get met. Quiet struggles stay unseen.People know exactly where to turn.
- 06Referral feels like handing someone off.Referral widens the circle of care.
Tap the switch to see the difference a design makes →This is the church A Culture of Care helps you build.
02 — The Care DNA Assessment
Where does your church really stand?
Most churches believe they care well. The people in the seats don’t always agree. In about 10 minutes, the Care DNA Assessment shows you which side of that gap your church is on, and exactly what to do about it.
- Your Care DNA type. One of six patterns from the book, from Care by Default to Designed & Multiplying.
- A score in five areas. Heart & Posture, Culture, Structure, Leader Health and Legacy.
- Your next two steps. Your two focus areas, with three practical actions each and the chapters that show you how.
- The view from the seats. Free, anonymous links so your staff, volunteers and congregation can tell you what they actually experience.
Sample resultGrace Community Church
Your Care DNA type
Personality Dependent
The heart is here. The pathways aren’t yet.
58Draft
Focus first Structure · Legacy
From Chapter 8 — Support Without Substitution
Rescue says, “Let me carry this for you.” Care says, “I’ll walk with you. But you have to carry what’s yours.”
03 — What you’ll build
Not another program. A way of being the church.
Shaped by more than four decades of pastoral ministry, this book gives you the posture, the language, and the structure to make care steady, shared, and sustainable.
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Ask questions that create ownership
Jesus was the Master Questioner. What people discover for themselves, they’re far more likely to own.
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Support without substitution
Know the line between support and rescue, so you stop carrying what God never assigned you to carry.
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Know when care must expand
Recognize when professional help is needed, and refer in a way that strengthens care instead of ending it.
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Build a care model that fits you
Care Coordinators, Care Coaches, and pathways that work in a church of fifty or five thousand.
Because healthy care isn’t just something a church does.
It becomes part of who the church is.
Get your copy04 — Inside the book
Five parts. One house.
Every part of the book builds a different part of the house. Tap a section of the drawing to explore it.
“The church does not rise or fall on perfect answers. It rises or falls on steady shepherds. Churches do not need louder leaders. They need steadier ones.”
A Culture of Care · Chapter 16
40+ years in full-time ministry
Licensed Life Coach · pastoral care
36 years married to his best friend
6 grandkids who call him Poppa
05 — Meet the author
A builder who shepherds.
Matt Anzivino has spent more than four decades in full-time ministry, driven by a deep love for the local church and the people it serves.
As a Licensed Life Coach specializing in pastoral care, Matt helps pastors and church staff care for people well, navigate difficult and complex situations, and develop healthy rhythms that strengthen both the people they serve and the leaders who serve them. He also coaches individuals and couples through grief, addiction, marriage, trauma, family, and leadership.
Matt has been married to his best friend and bride for 36 years. Together they have three amazing adult children and six incredible grandchildren who know them as Bella and Poppa. When he’s not serving, coaching, or writing, you’ll find him traveling with his wife, riding bike trails, at weekly family dinners, or spoiling his grandkids.
“After more than forty years of pastoring people, I still feel the pull to jump in quickly… But when someone reaches a conclusion for themselves, something shifts. It is no longer advice they received. It becomes the truth they discovered.”
Matt AnzivinoAuthor · Pastor · Care Coach
06 — Early praise
A Culture of Care has made a meaningful difference in my life not only as a Pastor, but as a Christ follower. Matt Anzivino’s book has helped me evaluate our church’s DNA to a standard beyond what we were before. If you want care to mean something for your congregation, pick up this book.
Though the character and heart of God for people never changes, this book points out that the way people experience care in our time and context needs new tools. … Timely, practical, probably exactly what your church needs to regain a healthy congregation.
Practical, pastoral, and deeply biblical. It belongs on the desk of every senior pastor and every care team leader.
Finally, a care model that doesn’t depend on a handful of exhausted leaders. Clear, steady, and full of grace.
07 — Start reading tonight
Read the Introduction & Chapter 1 free.
Tell us where to send it. You’ll get the opening of the book as a PDF, plus the occasional note from Matt on building a healthier culture of care. No spam, ever.
It’s yours.
Your chapter is ready.
Download it below, grab a cup of coffee, and start with the Introduction.
Download the PDF08 — Get the book
One copy for you. Ten for your team.
Culture follows clarity, and clarity is shared. Put the same language in the hands of everyone who cares for your people.
1 copy
Personal
$16.99
Paperback · Kindle eBook $8.99
- The complete book, all 24 chapters
- Coaching Posture sections in every chapter
- Scripture & prayer to close each chapter
10 copies
Team Pack
$149
$14.90 per copy · save 12%
- Ten paperback copies, shipped to your church
- Built for staff, care teams & small groups
- A shared language for care, from day one
- Ideal for staff retreats & care-team training
25+ copies
Church-wide
Custom
Volume pricing for your whole church
- Best per-copy pricing
- Great for leadership pipelines & campuses
- Option to pair with a team workshop
09 — Beyond the book
You can build this. And you don’t have to build it alone.
For churches that want help putting these principles into practice, Matt serves a limited number of leaders and teams each year: coaching, training, and speaking rooted in the book.
Not sure where to start? Take the free Care DNA Assessment first, then bring your results to the conversation.
Care Coaching
One-on-one coaching for pastors and ministry leaders carrying the weight of other people’s pain, so the shepherds are shepherded too.
Team Workshops
Train your staff, Care Coordinators and Care Coaches in the coaching posture, referral pathways, and a care model that fits your church.
Speaking
Conferences, staff retreats, and leadership gatherings on building churches where care is cultural, not accidental.
10 — Questions
Before you open it.
What is the Care DNA Assessment?
A free, 10-minute assessment built on the framework in A Culture of Care. You’ll get your church’s Care DNA type, a score in five areas, your two focus areas with practical next steps, and free anonymous links to see what your team experiences. Take it here.
Who is this book for?
Senior and lead pastors, church staff, care team leaders, and volunteers: anyone responsible for walking with people through life’s hardest and most formative seasons. It’s written for leaders who care deeply and want a clear framework for how to help without overreaching.
Does this only work for large churches?
No. The book shows how care looks in churches of every size. In a smaller church, one pastor may serve as both Care Coordinator and Care Coach. In a larger church, it may become a full care ministry. The model adjusts to your context; the principles stay the same.
Is this a replacement for professional counseling?
Not at all. Matt devotes two chapters to recognizing when coaching isn’t enough and how to partner with trusted, Christ-centered mental health professionals. Referral isn’t the end of pastoral care. It’s the expansion of it.
What makes it different from other books on pastoral care?
It moves beyond conversations to culture. Every chapter includes a Coaching Posture section with real stories, a “When Care Becomes Culture” vision, plus Scripture and prayer, so the book works as a training tool for your whole team, not just a personal read.
What formats are available?
A Culture of Care is available on Amazon in paperback and Kindle eBook, with a companion Workbook for individuals and teams working through the material together.
Can I buy copies for my team?
Yes. The Team Pack puts ten copies in your staff’s hands at a reduced price, and church-wide orders of 25+ get custom pricing.
Care is the heart. DNA is what sustains it. Culture is what remains.
Build what lasts.
Long after titles shift and seasons change, people will still experience the quiet strength of a church that knows how to care well.
